Privacy Policy
Last updated: January 2026
Table of Contents
1. Introduction
This Privacy Policy describes how Sabai Innovations Pvt Ltd ("we," "us," or "our") collects, uses, and protects information when you use the Ecomdev Sections Hub Shopify application ("the App") or visit our website. By using our services, you agree to the practices described in this policy.
2. Our Privacy Principles
- •Your Data Belongs to You — We never claim ownership of your data.
- •We Only Collect What We Need — Minimal data collection for app functionality.
- •No Surprises — We're transparent about what we collect and why.
- •Privacy Built In — Security and privacy are core to our development process.
3. Information We Collect
Information You Provide
- •Shopify store details (store name, URL) when you install the app
- •Account information provided during Shopify OAuth authorization
- •Support communications (emails, messages) when you contact us
Information Collected Automatically
- •Device and browser information
- •IP address and approximate location
- •Usage data: which sections you browse, import, and customize
- •App performance and error data
What We NEVER Collect
- •Credit card numbers or payment details (handled entirely by Shopify)
- •Personal data of your store's customers
- •Passwords or authentication credentials
4. Why We Process Personal Information
- •To provide the section import and customization service
- •To communicate about your account and respond to support requests
- •To improve the app, section library, and user experience
- •To process billing through Shopify's payment system
5. Legal Basis for Processing
We process personal information based on: (a) your consent when installing and using the app; (b) contract performance to deliver our services; (c) legitimate interests in improving our products; and (d) compliance with legal obligations.
6. Your Rights
You have the right to:
- •Access — Request a copy of the data we hold about you
- •Correction — Request correction of inaccurate data
- •Deletion — Request deletion of your data
- •Data Portability — Receive your data in a portable format
- •Objection — Object to specific types of processing
- •Withdraw Consent — Withdraw your consent at any time
8. International Data Transfers
Your data may be transferred to and processed in countries outside your own. We use standard contractual clauses and encryption in transit to protect your data during international transfers.
9. Data Retention
- •Account data: Retained while your app is installed, deleted within 30 days of uninstallation upon request
- •Usage logs: Retained for up to 12 months for analytics
- •Support tickets: Retained for up to 24 months after resolution
10. Security Measures
We implement technical safeguards including encryption at rest and in transit, access controls, and regular security monitoring. Organizational measures include limited data access, employee training, and incident response procedures.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, through email notification. Your continued use of the app after changes constitutes acceptance.
13. Contact Us
For general inquiries: support@sabaiinnovations.com For privacy-specific requests: devteam@sabaiinnovations.com Sabai Innovations Pvt Ltd Transcorp Towers, Moti Doongri Rd Jaipur, RJ 302004, India